Exchange Policy
1) Halamae accepts returns within seven (7) days of your receipt of an item, but with regulations.
2) We only accept returns for items that cannot be properly installed or fitted due to an error on our part, such as incorrect measurements provided by us. Returns will not be accepted for issues resulting from incorrect measurements, specifications, or information supplied by the customer.
3) Cancellations without a solid reason are not accepted after 48 hours of confirmation.
Refund Policy
1) ALL SALES ARE FINAL; thus, refunds are unacceptable as agreed during the purchase. We can only accept exchange of products.
2) The process of getting a refund is within 14 working days from the issued date.
3) Refund only applicable for unresolve defective item, stock issue and delivery charges